Fake review removal / New York City
Remove Fake Google Reviews. Pay the Rest After Removal.
Fake 1-star reviews from people who were never your customers cost you calls every day. We find them, document the Google policy each one breaks and report them through Google's official channels. A $99 setup opens your case and is credited to your first removal. The rest is due only if Google removes the review.
- $99 to start, credited to removal
- $299 per removed review
- English & Spanish
Step 1 free review check
Check the Reviews on Your Profile
Search your business and our free fake review checker scores every review in about a minute. If it finds suspicious ones, you can start your removal case right here.
What we remove / Google policy based
Reviews We Help Remove
Fake review removal only works for reviews that break Google's content policies. We focus on those cases and tell you upfront when a review does not qualify.
- $99 to start
- Official Google channels
- No fake reviews, ever
Fake Reviews From Non-Customers
Reviews from people who never visited or hired you, often posted by brand-new accounts with no other reviews.
Competitor and Ex-Employee Attacks
Reviews written by competitors, former staff or anyone with a conflict of interest, which Google does not allow.
Spam, Harassment and Off-Topic Posts
Copy-paste text, review bombing, hate speech, personal information or rants about services you do not offer.
Honest answer
What Google Will Not Remove
Google keeps honest negative reviews from real customers, even when they hurt. We will not promise otherwise. For those, we help you reply professionally and earn new 5-star reviews from real customers, which brings your rating back up.
Prefer an expert review?
Get a free manual audit of your Google Business Profile, including posts, Q&A and review replies.
How it works / 3 steps
How Fake Review Removal Works
A clear process with a small $99 start.
Check it. Report it. Pay only when it is gone.
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01
Free Fake Review Check
Run our free Fake Google Review Checker or send us your profile. We flag reviews with warning signs: single-review accounts, sudden spikes and copy-paste text.
You get: a list of reviews worth reporting. -
02
We Build the Case
For each review we match the Google policy it breaks, gather the evidence and report it through Google's official channels, including appeals when needed.
You get: updates on every report. -
03
Pay the Rest When It Is Gone
Your $99 case setup is credited to your first removal. When Google removes a review you pay the balance, $299 in total per removed review. If it stays up, you owe nothing more.
You get: a cleaner rating with zero risk.
Pricing / No contracts
Simple Fake Review Removal Pricing
National removal companies charge $450 to $1,000 or more per review. Our local team charges less and you pay the full price only for reviews Google actually removes.
$299 per removed review
Fake Review Removal
For fake or policy-breaking reviews on your profile. A $99 setup opens your case and is credited to your first removal.
- Free review audit and policy check
- Reports and appeals through Google
- Balance charged only after Google removes it
- 5 or more reviews: one $149 case setup
Most requested
Ask our AI assistant
$99 per month
Review Protection
Ongoing monitoring so new fake reviews and review attacks are caught early.
- Weekly scan of new reviews
- Alerts for spikes and 1-star attacks
- Removals at $199 per removed review
- Cancel anytime
Best for busy owners
$499 per month
Reputation Growth
Protection plus a steady flow of real 5-star reviews and professional replies.
- Everything in Review Protection
- Review requests to your real customers
- Replies to every review, English and Spanish
- Google Business Profile optimization
Restaurants, salons, contractors
A website checker reviews one page at a time. For a complete picture of your rankings, competitors, and Google data, ask for our free SEO audit in NYC or see how much SEO costs in NYC.
Comparison / Focalidea vs. national companies
Local Fake Review Removal vs. National Companies
What changes when a New York team handles your fake review removal.
| Factor | Typical national removal company | Focalidea, NYC |
|---|---|---|
| Price per removed review | $450 to $1,000+ ! | $299 ✓ |
| When you pay | Often upfront ! | $99 to start, rest after removal ✓ |
| Team | Out of state ! | Jackson Heights, Queens ✓ |
| Languages | Usually English ! | English and Spanish ✓ |
| Honest about what cannot be removed | Varies ! | Always ✓ |
| Helps you earn real reviews too | Removal only ! | Yes ✓ |
Why it matters / Since 2003
Why Fake Reviews Cost NYC Businesses
For a local business, your Google profile is often the first thing customers see, even before your website. In New York, dozens of competitors are a few blocks away, and Google shows only three on the map first.
- 23+Years
- 5.0Google rating
- EN / ESBilingual
Want help with your results?
Talk to our Local SEO team in New York, in English or Spanish.
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01
One Fake Review Moves Your Rating
On a profile with 40 reviews and a 4.8 rating, a single fake 1-star review drops you to about 4.7, and many customers filter by rating.
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02
Customers Read the Newest Reviews First
A fresh 1-star review sits at the top of your profile, right where new customers decide whether to call you or the business next door.
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03
Review Attacks Are Common in Busy Categories
Restaurants, salons, movers and contractors in New York compete hard on Google Maps. Sudden waves of 1-star reviews are a known tactic.
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04
The Rules Are on Your Side
Google removes reviews that break its policies, and the FTC rule on fake reviews has been in force since October 21, 2024. Documented cases get results.
Payment / PayPal or Zelle
How You Pay
Your fake review removal case opens with a $99 setup payment, credited to your first removal. When Google removes a review, or when your monthly plan renews, we email you an invoice for the balance. Pay it online with PayPal or with Zelle from your bank app.
Pay with PayPal
Pay your invoice with a PayPal balance, a bank account or a debit or credit card. Enter the invoice amount and add your invoice number in the note.
Pay with PayPal →Pay with Zelle
Scan the code with your bank app, or send it with Zelle to (646) 600-4481 (Focalidea). No fees for most banks. Add your invoice number in the memo.
Only pay invoices you received from Focalidea. Questions about a charge? Call (646) 600-4481.
Fake Google Review Removal Questions
01Can you guarantee a review will be removed?
No one can, and you should be careful with anyone who does. Google makes the final decision. We only take cases where a review clearly breaks a Google policy, and you pay the balance only if Google removes it.
02Which Google reviews can be removed?
Reviews that break Google's policies: fake reviews from people who were never customers, reviews from competitors or former employees, spam and copy-paste text, harassment or hate speech, personal information and off-topic posts.
03Can you remove a bad review from a real customer?
Not if it is an honest review of a real experience. In that case we help you reply professionally and earn more 5-star reviews from real customers, so one bad review matters less.
04How long does removal take?
Usually from a few days to a few weeks. Some reviews come down after the first report; others need an appeal through Google's review management process.
05Can old reviews be removed, and what if I already reported one?
Yes. Google has no age limit for reporting a review, so a fake review from months or years ago can still be removed if it breaks a policy. Older reviews just need stronger evidence. Google allows only one appeal per review, so tell us if you already reported or appealed a review yourself: we check this before opening your case.
06How do I know if a review is fake?
Run our free Fake Google Review Checker. It looks at reviewer accounts, sudden spikes of reviews, copy-paste text and rating patterns, then lists the reviews with several warning signs.
07How much does it cost and when do I pay?
$299 per removed review. You pay $99 to open your case, credited to your first removal, and the remaining $200 only after Google removes the review. If it is not removed, you owe nothing more. For 5 or more reviews, one $149 setup covers the whole case. Pay by PayPal or Zelle.
08Do you write or buy reviews?
Never. Fake reviews are banned by Google and by the FTC rule on consumer reviews, which allows civil penalties for each violation. We only help with removal of policy-breaking reviews and with real reviews from real customers.
09What do you need from me to start?
The link to your Google Business Profile and the reviews you are worried about. For appeals, we may ask you to add us as a manager of your profile, which you can remove at any time.
10Do you only work with New York businesses?
Our team is in Jackson Heights, Queens and we work with businesses in all five boroughs. Because the work is done through Google, we can also help businesses anywhere in the United States.
Related Tools and Services
Trusted Google Business Profile Resources
Free review audit / English & Spanish
Got a Fake Review? Let's Get It Reported Today.
Send us the link to your Google Business Profile and the reviews you think are fake. We will tell you for free which ones qualify for fake review removal.
- 5.0 Google rating
- Since 2003
- Jackson Heights, Queens